The Small Print

Pricing, Billing & Expenses

We don't like talking about money in the UK but let's break the mould. Here's all you need to know about my company, my approach to pricing, billing, and expenses.


I believe in open and honest pricing. Before starting out together we'll agree the package of work, the total or monthly cost, the duration of the project and document it all in an easy to understand agreement. All pricing and invoicing will be in £GBP unless otherwise agreed.

VAT (Value Added Tax)

I am registered for VAT in the UK (#177672955). If applicable VAT will be charged at 20% and clearly stated on the invoice.


For on–going retainer based engagements I issue invoices at the beginning of each month. For discreet project based work I invoice 100% upfront. I kindly ask you settle invoices within seven days.

Payment by Credit/Debit Card & PayPal

Whilst wire transfer is preferred I am happy to accept payment by credit/debit card or PayPal but politely add a 5% fee to cover transaction and currency exchange fees.

My Company

My company was incorporated in 2004 and is registered in the UK and listed as Metro 55 Limited (#05243642). I trade as "Keir Whitaker" for simplicity.

Third–Party Costs

Some projects will require third–party contributions (e.g. content producers, printing, etc). I'll identify these costs well in advance and will only proceed with your written agreement. These can be billed as project expenses or settled directly.

Travel Expenses

Editor's Note: Travel, remember that? This section was, of course, written when we were partying like it was 2019. Alas, times have changed but let's look forward to the day we can happily convene in a room together once again.

I love to travel and am happy to get on a train or plane to meet you in person. All reasonable travel expenses will be agreed in advance and I will pass on copies of all receipts with my invoice.

UK meetings outside of the South–West generally require train fare and a single nights accommodation. For longer trips, I respectfully request flights and a minimum of two nights accommodation (i.e. the night before the meeting and the night of our meeting. This means we can get the most from our time together).

Please get in touch if you have any questions.